Banks to help on case-by-case basis

26 March 2020 | Banking

After extensive consultation with the Bank of Namibia (BoN), the Bankers Association of Namibia (BAN) has collectively advised on measurements put in place by all commercial banks in the country to mitigate the effects and curb the spread of the COVID-19, as well as given assurances on case-by-case funding relief according to each bank’s respective rules.
BAN chairperson Sarel van Zyl said that BAN member banks will remain open for critical services such as deposits, withdrawals and transfers. Branches, ATMS and all other electronic transactions will remain available. All banks are monitoring the spread of COVID-19 infections locally and are cognisant of the fact that the health and safety of all employees, customers and the community remain a priority.
Van Zyl advised encouraged clients to where possible, only make use of the numerous electronic service channels available from all commercial banks, and to make use of electronic transactions to avoid congestion at ATMs and branches.
In order to reduce the risk of infections, banks have put measures in place, such as all branches and departments receiving additional disinfectants including hand sanitisers. Additional cleaning of ATMs, Point-of-Sale devices and other surfaces that are human contact points take place regularly across the board, and all meetings with external parties have gone digital.
“All of the banks have a vast array of electronic banking options and these should be utilised for the foreseeable future. All banks offer internet banking, easy transfer of money, cellphone banking – meaning the need to go into a physically bank branch should be avoided at this stage,” Van Zyl said.
BAN member banks will also continue to provide funding where required against a strong business case and other relevant terms and conditions.
Payment relief to each bank’s existing client base will be made available to those customers impacted by COVID-19 on a case-by-case basis. Customers are advised to approach their respective banks rather sooner than later.
“The Bankers Association of Namibia encourages everyone to follow lockdown rules, to exercise careful hygiene through regular hand washing, and to maintain social distance to help curb the spread of the virus,” Van Zyl concluded.

Similar News

 

Have your say here

2 days ago - 06 July 2020 | Banking

The FNB App now allows customers to log their queries, suggestions, compliments and complaints. According to FNB Customer Strategy Manager Quinten Potgieter, “this is another...

Early morning deliciousness

5 days ago - 02 July 2020 | Banking

As part of Nedbank’s stakeholder engagement, the bank’s marketing and communication team treated Namibia Media Holdings staff to a hot cup of coffee and a...

Savvy banking saves money

1 week ago - 01 July 2020 | Banking

FNB Namibia announced that it will cut prices across a number of banking services and fees from 1 July 2020.With the updated pricing structure, the...

Banking fees reduced

1 week ago - 30 June 2020 | Banking

In response to the onslaught of Covid-19 and its impact on customers, Bank Windhoek announced the following reductions in our fees:• The monthly account management...

Kali takes the lead at BAN

3 weeks ago - 13 June 2020 | Banking

The Bankers Association Namibia (BAN) on Friday announced that Letshego Bank Namibia's chief executive Ester Kali, has assumed the chair of the industry body.Taking over...

N$1.5 million to National disaster relief fund

1 month - 02 June 2020 | Banking

A monetary contribution of N$1.5 million was handed over to the Government by First National Bank, through the FirstRand Namibia Foundation Trust.The funding aims at...

Water for communities

1 month - 18 May 2020 | Banking

Accompanied by departmental staff, Bank Windhoek’s executive officer of marketing and corporate communication services, Jacquiline Pack, visited the Moses ǁGaroëb constituency in the capital to...

Banks adding salt to wounds

1 month - 14 May 2020 | Banking

Unless a win-win situation is created, the limping economy won’t recover. So says the Namibia Chamber of Commerce and Industry (NCCI) chief executive Charity Mwiya.He...

New banknote debut tomorrow

1 month - 14 May 2020 | Banking

A N$30 commemorative banknote that was launch on Independence Day, will be available fromFriday.According to a statement from the Bank of Namibia (BoN), the note...

Jude delivers essentials to your doorstep

2 months ago - 23 April 2020 | Banking

Leaving home to get groceries and essentials has become a daunting task. However, Bank Windhoek customers can now stay in their homes while the new...

Latest News

Full steam ahead for buses,...

39 minutes ago | Transport

General secretary of the Namibia Bus and Taxi Association (NABTA) Pendapala Nakathingo said public passenger transport, especially taxis and long-distance buses, can start loading passengers...

Physical education at schools in...

1 hour ago | Education

The ministries of education and sport together with Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) and representatives from NANSO, NSSU, UNICEF, Physically Active Youth (P.A.Y.), Basketball...

Outcry over supermarket GBV

1 hour ago | Local News

Windhoek • [email protected] a customer assaulted an employee at a Pick n Pay store in Windhoek, residents took to social media, stating that this type...

Phosphate mining remains a thorn...

2 hours ago | Environment

Windhoek • [email protected] environment minister Pohamba Shifeta withdrew a clearance certificate for planned phosphate extraction due to pressure by conservationists, the future of the controversial...

One charity helping others

3 hours ago | Society

The Fighting Lives Charity Trust donated detergent, canned food and baby clothes to the Cancer Association of Namibia’s CHICA (Children Fighting Cancer in Namibia) programme...

Community dream becomes a reality

3 hours ago | Social Issues

Xenophone van Wyk recently won N$30 000 towards his efforts in Tsumeb’s informal settlement of Kuvukiland, through the Bank Windhoek #JourneyingTogether social media campaign.He was...

How to retire comfortably

3 hours ago | Opinion

Windhoek • Ignatius ManyandoWhen you reach 60, the last thing you want to worry about is your retirement.However, to ensure a secure and carefree retirement,...

Back in the swing of...

5 hours ago | Education

Windhoek • [email protected] off face-to-face teaching and learning in a fashioned phase, phase two is officially in full swing with pre-primary to grade 3 pupils...

O&L says no to violence

20 hours ago | Local News

Pick n Pay Namibia has condemned in the strongest terms violence in any form at any of its stores,following a vicious assault by a customer...

Load More