CoW backtracks on water bills

10 March 2019 | Government

After many residents queried their high water bills, the City of Windhoek has undertaken to rectify the backdated charges of single household consumers.

“A water scarcity was declared on 1 August last year. The declaration of water scarcity means that residents should reduce their water consumption and set a target to save at least 10% on water consumption,” said Harold Akwenye of the CoW.

At a media briefing on Thursday, Akwenye said that higher water supply tariffs as gazetted in June 2018 for times of limited water supply, would be charged. The oversight that high single household consumers were undercharged for consumption, was only detected in December. “So, instead of charging these consumers the rate applicable at times of limited water supply, they were charged normal tariffs,” he said.

“The decision to implement the correct charges for these consumers from 1 January 2019 going forward was implemented, but instead the charges were backdated from 1 July last year. As a result the impact was severe for clients whose readings were estimated for a longer period, resulting in high water bills affecting these consumers,” he said.

Backtracking

The CoW decided to rectify backdated charges of high single household consumers and only implement the tariffs as gazetted for times of limited supply as from the 1 January. “Affected clients will see the credit on their next statement of 25 March,” Akwenye said.

He said that the alternative for not implementing charges to deter excess consumption, is the rationing of water which will be more inconvenient to all residents even those who consume responsibly.

“Rationing means shutting down water use for a certain period of time during the day for the entire city,” Akwenye said.

“It is worth mentioning that since the declaration of water scarcity in Windhoek in July 2018, the 10% water saving target has not been realised, as we currently consuming 15% on average – and even more.”

In this vein, Windhoekers are urged to seriously save water by keeping their consumption below 730 litres of water per day or less than 22 000 litres of water per month.

“If consumers exceed this threshold, they will be charged N$61 per kilolitre and when exceeding the 30 000 litre per month mark, they will be charged a rate of N$141 per 1000 litres consumed.”

Similar News

 

Save water – or else, City of Windhoek warns

1 week ago - 07 July 2019 | Government

An increase of 5% on the majority of water tariffs along with a drought tariff structure came into effect on 1 July after approval by...

Reho soek inwoners aan stuur

3 months ago - 14 April 2019 | Government

Rehoboth • Yolanda NelDie soektog duur voort vir 'n geskikte kandidaat om die pos van uitvoerende hoof van die Rehoboth dorpsraad te vul. Intussen is...

Gobabis spog met junior dorpsraad

4 months ago - 17 March 2019 | Government

Gobabis • Yolanda Nel Die Gobabis dorspraad spog vir die eerste keer met ’n junior dorpsraad wat uit 12 leerlinge van drie plaaslike skole bestaan.Volgens...

/Goagoses vs residents

4 months ago - 24 February 2019 | Government

Rehoboth • Jemima Beukes While it seems some Rehoboth residents are praising the Ministry of Urban and Rural Development's (MURD) representative in the Rehoboth Town...

Okahandja sit met hande in die hare

5 months ago - 03 February 2019 | Government

Yolanda Nel • OkahandjaDie uitvoerende hoof van die Okahandja-munisipaliteit is gefrustreerd oor raadslede wat nie ingehuldig word nie.“Die raad is verdeel,” het me. Martha Mutilifa...

City's capped budget safe for residents

5 months ago - 03 February 2019 | Government

Jana-Mari Smit • WindhoekRural and urban development minister Peya Mushelenga confirmed this week that the painstaking and nearly six-month approach he adopted before he approved...

Christmas lunch for Windhoek’s elderly

7 months ago - 17 December 2018 | Government

Windhoek’s mayor last week hosted a Christmas lunch for the city’s elderly residents at the Katutura multipurpose centre field.Speaking at the event, mayor Muesee Kazapua...

Town planners want ad requirements altered

7 months ago - 03 December 2018 | Government

Yolanda Nel - Your neighbour plans on erecting a three-storey dwelling next door that will block your view.The person across the street wants to rezone...

Windhoekers wasting water

7 months ago - 26 November 2018 | Government

Given the heat wave the country is currently experiencing, it can be expected that water consumption has increased. However, this has dire consequences for the...

Okh-dorpsraad se ­waardasies te hoog

7 months ago - 26 November 2018 | Government

Yolanda Nel - Talle huiseienaars op Okahandja is moedeloos ná die munisipaliteit glo erken het dat sekere munisipale waardasies nie reg is nie, maar weier...

Latest News

Two birds with one stone

5 days ago - 14 July 2019 | Events

On Wednesday (17 July) Colin Lindeque hosts a public talk on bush-to-feed for drought relief at the Namibia Scientific Society.Namibia currently faces two severe environmental...

Só maak Chamel 'n verskil

5 days ago - 14 July 2019 | Society

Gerine Hoff Daar is soveel mammas wat 'n behoefte het aan items vir hulle nuwe baba en dit eenvoudig nie kan bekostig nie. Om die...

Goeie opkoms vir Chryzander

5 days ago - 14 July 2019 | Local News

Gerine HoffDie gemeenskap van Rehoboth het verlede naweek kragte saamgesnoer om geld in te samel vir Chryzander Britz se ouers om hulle weer op hul...

Dams at critical levels

5 days ago - 14 July 2019 | Disasters

Windhoek • Elvira Hattingh Dams in Namibia only have 26.7% or 186 820 Mm³ (million cubic meters) of water available, compared to the same time...

'n Huis vol aapstreke

5 days ago - 14 July 2019 | People

Windhoek • Yolanda NelMet 'n behoefte aan mooi en unieke uitrustings vir kinders, teen 'n bekostigbare prys, het een mamma 'n entrepreneur geword toe sy...

Support for Omaheke conservancies

5 days ago - 14 July 2019 | Environment

The Namibia Nature Foundation (NNF) recently received a donation of N$234 000 to in support of three conservancies in the Omaheke region from First National...

Windhoek: A city for cyclists?

5 days ago - 14 July 2019 | Health

Windhoek • Lisa Plank There are no special routes for cyclists in Windhoek; cars drive carelessly, the area is mountainous and it is usually very...

Support for albinism

5 days ago - 14 July 2019 | Society

While commemorating International Albinism Awareness Day, FNB Namibia donated 250 sun protection hats valued at N$21 750 to Albino Care Support in Namibia of Albinism...

Ontluikende talent hier aangewakker

5 days ago - 14 July 2019 | Education

Altesame 160 leerlinge het in Junie aan die Bank Windhoek Skryfskool deelgeneem wat in samewerking met die ATKV Windhoek-tak aangebied is. Die skryfskool wat deur...

Load More