Digital banking in the comfort of your home
24 March 2020 | Banking
“Digital banking has always been and remains a core strategic pillar for the bank, both from an enablement and convenience perspective, and now more so since the outbreak of Covid-19”, says Elzita Beukes, FNB Communication Manager. “Over the last year for example, the highest number of customers migrated to the FNB Banking App, Online Banking and Cellphone banking for their day-to-day banking.”
Customers are encouraged to make use of FNB’s wide range of digital banking opportunities available via the FNB App, Online Banking, Cellphone banking - USSD options, Ewallet, ATMs and ADTs and cash at preferred retailers.
“Digital transactions should be considered for health reasons and for the cost saving this delivers to customers,” Beukes adds. “In light of social distancing and with our customers’ health and safety as a priority, we have increased the frequency of cleaning our premises and ensure that where relevant, all our respective environments undergo deep-cleaning, including regular ATM/ADT cleaning.
“As of 6 April, all withdrawals and deposits under N$5000 will have to be done at our ATMs and ADTs outside of the branches. We have also dedicated the first hour of banking to the elderly,” Beukes concludes.