In case of an emergency…

03 December 2018 | Technology

Emed Rescue24 recently launched the new Emed Rescue 24 Mobile App, providing users with fast access to medical assistance in the event of a medical emergency.

Eddie Bezuidenhout, MD of Emed Rescue24, said that in the event of a medical emergency, fast and professional medical services were often the determining factor in saving lives, and that the app made quick and easy response possible.

Emed Rescue 24 began as a general 24-hour Call Centre, with one road ambulance and one air ambulance in Windhoek 15 years ago.

“Over the years we have developed and upgraded the Call Centre ­systems to identify members quicker; included a medical trauma surgeon to the team for emergency guidance and assistance; positioned road ambulances across Namibia at the most strategic and high-risk area for quicker response times; started first aid training to enable people to help one another whiles we are on the way to their rescue and introduced the EMed Medical Bracelet which can identify you and talk for you.

“We have come a long way to introduce the mobile emergency app which can identify you, your next of kin as well as your position of emergency by pressing the panic button on your phone,” he said.

The app is in the form of a panic button on your phone and contains the following features:

• The app is available to all smart phone users.

• The app can be downloaded from Google Play or the Apple App Store.

• The app is used when someone needs emergency medical assistance.

• The app pre-registration process enables the emergency call centre to have access to all your key information and access to your location, which means the medical personnel will be able to reach you faster.

• The app talks for you when you can't, by just pressing the panic button.

• Accessibility is in all major towns.

• The app will be available to all members of participating medical aid funds or participating medical insurance.

At the launch, Emed Rescue also introduced their new mascot, a cheetah named Cataflam, who will assist in spreading the message of the app and its medical assistance at the touch of a button to all Namibians.

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