Jude delivers essentials to your doorstep

23 April 2020 | Banking

Leaving home to get groceries and essentials has become a daunting task. However, Bank Windhoek customers can now stay in their homes while the new Hey Jude Rider Service shops on their behalf and delivers groceries and other essentials to their doorstep free of charge.
The Rider Service was launched last week and is an add-on service to the Hey Jude for Bank Windhoek App, an exclusive mobile application for Bank Windhoek customers that connects them to their very own Personal Assistant available 24 hours a day, seven days a week.
The service, which previously assisted customers with various tasks such as finding cost-friendly plumbers or sourcing quotes for hard to find items for example, now includes a free essentials shopping and delivery service to assist customers during lockdown.
Asked what inspired the launch of this service, Bank Windhoek’s Jacquiline Pack said, “This service has been introduced to enable our customers to adhere to social distancing guidelines and give them peace of mind.”
To ensure the health and safety of customers making use of the service, Bank Windhoek has implemented strict health protocols for their Rider, one of which is the “leave at door” delivery policy, which ensures that the Rider has no physical contact with customers. They simply place the customer’s purchases at their gate or door, and then wait for them to collect their package before leaving to ensure that the customer safely receives their order.
Store receipts are also delivered digitally through the Bank Windhoek Mobile App.

Safety first
The Rider Service vehicle is disinfected at regular intervals to ensure that all deliveries are as sanitary as possible. The Rider is supplied with gloves, masks, hand sanitiser, and wipes to ensure their safety while carrying out shopping trips on behalf of Bank Windhoek customers.
Those who wish to make use of the service can download the Hey Jude for Bank Windhoek App from their respective App stores and upload their shopping lists or requests for medication and other essentials 24 hours in advance.
Payments for these goods can be made through various channels such as the Bank Windhoek EasyWallet service, cash or by Electronic Funds Transfer (EFT).
While the delivery service is only available in Windhoek at the moment, the Hey Jude for Bank Windhoek App and the services of its Personal Assistants are available to Bank Windhoek customers nationwide for only N$99 per month – 50% off the normal price of N$199.
For more information on the Hey Jude for Bank Windhoek App and its additional Rider Service, send an email to [email protected]

Similar News


New campaign ignites patriotism

13 hours ago | Banking

Get Local #GoBeyond – this is Bank Windhoek’s new swipe campaign that is aimed at stimulating patriotism in light of the global pandemic challenges.According to...

Covid: The REAL impact on the Namibian economy

1 week ago - 14 October 2020 | Banking

Windhoek • Ruusa NandagoAfter the first outbreak was reported in December 2019, the World Health Organisation officially characterised Covid-19 as a pandemic on 11 March...

Cleaner cooking at Omaheke feeding scheme

2 weeks ago - 13 October 2020 | Banking

FNB Namibia handed over 260 aprons to community members who on a rotational basis volunteer to prepare and serve meals to learners in the Omaheke...

FNB is ‘Best in Namibia’

2 weeks ago - 08 October 2020 | Banking

Global Finance voted First National Bank (FNB) is the best bank in the country at the magazine’s 27th annual awards for the World’s Best Banks.FNB...

Eiman takes reigns of DBN’s SME Finance

3 weeks ago - 01 October 2020 | Banking

Seasoned veteran of business finance, Robert Eiman, has taken over the reigns of the Development Bank of Namibia (DBN) SME Finance department.This move follows the...

DBN settles its first bond

1 month - 23 September 2020 | Banking

The Development Bank of Namibia settled DBN20 – the first bond that it issued under its N$2.5 billion Medium-Term Note Programme listed on the Namibian...

Bank announces executive level changes

1 month - 01 September 2020 | Banking

Bank Windhoek announced the appointment of Zenaune Kamberipa as its new Chief Financial Officer, effective 1 September 2020. Kamberipa will be taking over from James...

Katjaerua to lead BAN for next five years

2 months ago - 18 August 2020 | Banking

The board of directors of the Bankers Association of Namibia (BAN) announced the appointment of Brian Katjaerua as the organisation’s new chief executive for a...

Protecting yourself against cybercrime

2 months ago - 18 August 2020 | Banking

Windhoek • Johnny TruterWorldwide studies indicate that approximately five billion people were active internet users in July 2020 – equal to 59% of the global...

FirstRand appoints Kapeng as Treasurer

2 months ago - 05 August 2020 | Banking

FirstRand Namibia announced the appointment of Selma Kapeng (pictured) as the new Group Treasurer and member of the FirstRand Executive Committee, effective 1 October 2020....

Latest News

Hot hockey on the cards

9 hours ago | Sports

The Namibia National Inline Hockey (NIIHA) team trials where held last weekend and while the temperature outside was hot, the action inside was on fire!This...

Micro grant for Gobabis foundation

10 hours ago | Society

The Light for the Children Foundation in Gobabis received N$180 000 from the German embassy's micro project fund to implement safety measures at its school...

Aiming for top cycling honours

10 hours ago | Sports

The Nedbank Desert Dash is the principle for every cyclist, and this year, the Namibia Cleaning Chemical Solutions (NCCS) Cymot Pro Cycling team says the...

Purchasing property for the parents

11 hours ago | Life Style

It is not uncommon for those who find themselves in a better financial position than that of their parents, to purchase a property on their...

Rural residents receive food parcels

12 hours ago | Social Issues

The Namibia Red Cross in collaboration with the health ministry and with the assistance of NamibRE last week donated food parcels to 50 vulnerable households...

A history of violence

12 hours ago | Social Issues

Windhoek • Jana-Mari SmithNamibia’s grim epidemic of violence against women could be partly traced to decades of violent oppression by colonial and apartheid forces and...

Changemakers reach out

12 hours ago | Social Issues

In a bid to continue creating positive change in communities, volunteering employees of the Capricorn Group spent time with over 100 orphans, vulnerable children and...

Poiya Media: A success story

13 hours ago | Business

As Poiyah Media celebrates over 1000 days in business, it welcomed its sixth group of interns to its public relations agency.Since inception, Poiyah Media not...

New campaign ignites patriotism

13 hours ago | Banking

Get Local #GoBeyond – this is Bank Windhoek’s new swipe campaign that is aimed at stimulating patriotism in light of the global pandemic challenges.According to...

Load More