Mugg & Bean ­expands, show they care

Mugg & Bean will soon be opening a brand new branch in Wernhil Park, extending their footprint to four outlets in Namibia.

14 July 2019 | Business

According to marketing manager Linda Taljaard, “we believe with the expansion of Wernhil Park, the demand for the Mugg & Bean brand is high. Moreover, it is a great space for meetings and quick lunches for the working sector in the area.”

She says the decision to expand is also based on the fact that Wernhil has managed to keep its foot traffic numbers consistent for the last three years, “which tells us that demand for the centre remains high, especially in light of the current economic conditions”.

Linda adds that given the strong retail mix the mall will offer once the Phase 4 development is complete, they expect a growth in visitors and spend for the mall as well as Mugg & Bean going forward.

The new Mugg & Bean outlet slots in with the existing shops located in The Grove Mall of Namibia, Platz am Meer in Swakopmund and the Dunes Mall in Walvis Bay. Plans are also underway to open the shop in Maerua Mall soon.

What remains constant at all the outlets though, is the large variety Mugg & Bean has on offer. “We have a lovely menu with a variety of food selections including all-day breakfast as well as delicious paninos, burgers, folded fillers and toasted sandwiches.

“We have healthier options in the fresh and wholesome section where your calories are all included, while you can also mix & match or share snacks, like the nachos and chicken wings and other snacks,”Linda says.

For those with a bigger appetite, Mugg & Bean boasts a hearty and generous range that includes steak, rib and T-Bone options, “plus we have the added option of platters for corporate events and birthdays.

“Our variety of huge and delicious famous Mugg & Bean muffins or freshly baked cakes are mostly enjoyed with our coffee ranges,” she says. Mugg & Bean Roastery offers clients the best coffees from around the world, sourced and prepared by experts with a variety of special coffee selections starting with its famous Bottomless Filter Coffee for only N$29.90. They also specialise in their Easy Cappuccino, Café Crème and Classic Latte all with a variety of different blends and beans.

Linda says that whenever a new store is opened, all staff undergo specific training on the Mugg & Bean brand to ensure that the new store is a success. “During training, our new staff is taught, amongst others, about plating and presentation; hygiene and housekeeping; and customer care. Also, they need to know the recipes and what each meal entails.”

And this is all served with a smile by staff who are known for their values of selfless service, delivering all they do with pride, gratitude, kindness, teamwork and generosity.

Spirit of giving

Speaking of generosity, the Mugg & Bean team recently reacted to an article in our sister publication, Republikein, about the plight of the Swartz family living in Okahandja Park. Here 'ouma' Katrina and 'oupa' Jacobus take care of six of their grandchildren after the death of the kid's mother three years ago.

Linda says that Mugg & Bean is known for “giving you more and more”, and with the new outlet that will soon open its doors, the staff being trained decided to donate food to the family in need.

“When we arrived we saw that the family is in need of a lot more. Still, they were very excited about and grateful for our visit. We recommend that any company that wants to contribute, to please support this family,” Linda says.

She adds that along with the expansion of the Mugg & Bean family, they hope to be able to do these kind of outreaches on a regular basis. “Our new staff were happy to help and give, and are proud to be associated with Mugg & Bean Namibia. To give more has never tasted so good! This year we are going to make it easier to give more and more.”

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