New look for TrenTyre

12 November 2019 | Motors

TrenTyre officially re-opened doors to its revamped Windhoek branch last weekend and amongst the changes that customers can look forward to, are a modernized look and feel for both the customer waiting area, a new billing system and an increase in the number of service lifts.
The branch also invested in additional customer luxuries like free wireless internet and various refreshments and beverages.
TrenTyre’s CEO Henrico du Plessis described the revamp as being the wheel and tyre dealer’s response to customer needs by offering them an exciting customer experience. “It took us some time, but through questions and observations, we identified key factors that will make a visit to TrenTyre 100% customer-focused and enable us to provide a unique experience.”
In the past TrenTyre stocked a limited range of tyre brands, but embarked on the vision to add other brands earlier this year in order to cater for different customer preferences. With an extended catalogue that includes brands such as Continental, Bridgestone, Firestone, Pirelli and Dunlop to name a few, there is now something for everyone and their car at Trentyre.
Henrico said that the branch is fully equipped to provide various services including tyre fitments, pressure checks, tyre repairs, wheel-alignment, battery checks and a 24-hour dedicated team to service even more clients.
He said that all these changes were initiated to expand and improve on services to existing and new customers. “Our customer base has grown and it’s only logical that we grow too.”

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