NamRA tightens systems to tackle tax evasion
NamRA's 2024/25 annual report highlights stronger compliance systems and enforcement measures, though it makes no explicit mention of lifestyle audits.
The report shows that the Namibia Revenue Agency is placing increased focus on addressing tax evasion, under-declaration and other forms of non-compliance, identifying revenue leakages linked to these issues as a key risk to collections.
To strengthen oversight, NamRA introduced a Customer Service Management System — a digital platform that records and tracks all taxpayer interactions, including in-person visits, emails, phone calls and WhatsApp engagements. The system captures customer details, the nature of each enquiry and the official handling the request, allowing interactions to be monitored and followed up.
The agency is also expanding its use of digital tools such as the Integrated Tax Administration System, with more than 575,000 taxpayers now registered as electronic filers. Overall, Namibia has more than one million registered taxpayers, the report notes.
On the legal front, 28 tax-related cases were brought before the High Court during the financial year, with the majority decided in NamRA's favour.
Risk management remains a central focus, with the agency citing non-compliance, revenue leakages and cyber-related threats among its top concerns. NamRA says it is addressing these through improved data systems, enhanced enforcement strategies and broader taxpayer engagement.
