Old Mutual Rewards hits N$2 million

Giving back
STAFF REPORTER
Old Mutual Namibia is proud to announce a major milestone in its Rewards Programme, with customers having redeemed over N$2 million worth of Rewards points to date. This achievement reflects the programme’s growing influence in the lives of Namibians, offering tangible value for everyday financial engagement.

Of the total redemption value, almost N$1 million has been redeemed through MTC. This partnership has proven to be incredibly impactful, allowing members to convert their points into airtime and data, essentials in today’s digital world. The Foschini Group redemptions make up the other N$1 million redemptions, offering Rewards members multiple redemption options in stores.

The Rewards Programme, which incentivises customers for engaging with Old Mutual’s financial tools and services, has seen rapid growth since its launch. Members earn points for completing financial education modules, using digital platforms, having Old Mutual products and making smart money choices. These points can then be redeemed for real-world value across a growing network of partners.

Today, the programme boasts almost 36 000 active members, a testament to its relevance and accessibility. To date, members have redeemed over 21 156 010 points, with mobile redemptions leading the way. The mobile app continues to be the most popular channel for redemptions, offering convenience and ease of access.


“This achievement is a testament to the power of purposeful partnerships,” said Eben Basson, head of data and digital transformation. “MTC’s role in helping us reach the N$1 million mark in redemptions reflects how deeply embedded our Rewards Programme is in the lives of our customers. It’s not just about points: it’s about meaningful value.”


The programme’s success is also driven by its ability to resonate across demographics. Members span all age groups and genders, with a near-equal split between male and female participants. This broad appeal reinforces Old Mutual’s commitment to financial inclusion and customer-centric innovation.

As the Rewards Programme continues to expand, Old Mutual remains focused on enhancing the customer experience and delivering more ways for members to benefit. Whether it’s through fashion, lifestyle, or telecommunications, the programme is putting real value back into the pockets of Namibians, one point at a time.