Digitising healthcare: Namibia’s new roadmap to better access
With a new Cabinet in place, Namibia is seeing fresh leadership and a shift in strategy across key ministries. One standout is Dr Esperance Luvindao, Minister of Health and Social Services, who has swiftly embraced the urgent need to improve healthcare delivery, especially in rural and underserved communities. As a medical doctor herself, Luvindao recognises that embracing technology is vital to transforming the country’s healthcare system.Namibia’s public healthcare system serves the majority of its population, especially lower-income communities. However, it faces persistent challenges such as limited resources, understaffing, and a stark urban-rural divide. Many rural residents must travel long distances for basic healthcare, resulting in delays in treatment and diagnosis. Meanwhile, the country continues to battle infectious diseases like HIV/AIDS and tuberculosis alongside a growing burden of non-communicable diseases such as hypertension and diabetes.
These long-term health conditions require consistent monitoring and management—an area where traditional systems fall short. E-health services could offer vital support, and Luvindao has already championed this cause, having conducted online consultations in the past and actively advocating for digital health innovation.
The role of e-health
E-health refers to the use of digital tools to deliver healthcare services and manage patient data. From telemedicine and electronic health records to mobile health apps and AI-powered diagnostics, these technologies can relieve pressure on Namibia’s overstretched health system. AI, for instance, can predict disease hotspots and aid in more informed, faster decision-making by health professionals.
E-health not only improves access for remote patients but also supports healthcare workers by reducing administrative burdens, enhancing data accuracy, and optimising funding use. It is a realistic and necessary solution for Namibia’s health challenges.
Digitisation underpins all e-health services. The Ministry of Health and Social Services has already taken steps, and private sector partners like Green have connected over 50 rural health centres to the internet, providing faster access to medical records and enabling better service delivery.
Other African nations provide a roadmap. Rwanda has successfully used telemedicine to connect remote clinics to specialists, and Kenya’s mobile health apps have helped patients manage chronic illnesses. Namibia has its own achievements, including electronic vaccination records and health management systems. The groundwork is laid, it’s time to build on it.
The way forward
Despite progress, challenges remain: digital literacy gaps, infrastructure needs, and funding constraints. This is where public-private partnerships can make a difference. With Luvindao’s clear vision, there is an opportunity to accelerate progress through collaboration and innovation.
E-health and digitisation are not luxuries – they are necessities for equitable, effective healthcare. With the right investments and partnerships, Namibia can lead in creating a smart, accessible health system that delivers for all its people.
* Kehad Snydewel is the managing director of Green Enterprise Solutions.