The child behind the smile

Why Namibia and Africa must listen before they label
Staff reporter

Across Namibia, children are growing up in homes, schools and communities that want them to become confident, responsible and successful adults. Parents, teachers, extended families, churches and community organisations all play an important role in shaping young lives.

Child wellbeing advocates believe one simple habit can strengthen this collective effort: listening carefully when a child's behaviour begins to change.

A learner who suddenly becomes quiet may need encouragement rather than criticism. A child whose school performance declines could be adjusting to changes at home or in the classroom. A teenager who seems withdrawn or emotional may simply be searching for a safe way to express feelings they do not yet know how to explain.

This does not mean every change signals a mental health condition. It means behaviour can be the beginning of a conversation rather than the end of one.


Understanding behaviour

Children communicate in different ways. Some speak openly about their worries, while others express themselves through changes in mood, friendships, sleeping patterns, school participation or interest in activities.

Ridwan Oyenuga, founder of SereniMind, a youth mental health technology and advocacy platform, says adults can respond more effectively by approaching these changes with curiosity instead of judgement.

"Before describing a child as stubborn, lazy or difficult, we should pause and ask what the behaviour may be communicating," he says. "Listening does not remove discipline or responsibility. It helps adults respond more completely."

Oyenuga is contributing to an Africa-wide awareness campaign, The Child Behind the Smile: Every Behaviour Has a Story, which encourages families, educators and communities to recognise emotional wellbeing as an essential part of a child's development.


Why listening matters

Children do not always have the vocabulary to describe complex emotions. They may know something feels wrong without being able to explain whether they are anxious, lonely, overwhelmed or afraid. Instead, they may lose concentration, avoid activities or behave differently.

Globally, about one in seven adolescents aged 10 to 19 experiences a mental health condition. International child health organisations emphasise that supportive families, schools and accessible services help young people thrive.

Oyenuga says children do not always need adults to have all the answers.

"Sometimes, the first form of support is having someone who listens calmly, takes the concern seriously and helps the child identify the next step."

Simple questions can open meaningful conversations:

• How have you been feeling recently?

• What was the best and most difficult part of your day?

• Is anything happening at school that you'd like to talk about?

• What would make things easier for you?

These questions invite children to talk without feeling interrogated.

 

Families make the biggest difference

Families remain the foundation of children's emotional wellbeing in Namibia, whether they consist of parents, grandparents, relatives, guardians or older siblings. What matters most is that children have dependable adults who provide safety and stability.

Modern family life can be demanding, with adults balancing work, finances and caregiving while children juggle school and household responsibilities. Regular conversations, whether over dinner, during the drive home or on a quiet weekend, help families stay connected.

Oyenuga says emotional support is not limited to professional services.

"Professional services are important when needed, but emotional wellbeing also grows through everyday relationships. A parent who listens without judging, a sibling checking in or a trusted relative offering reassurance can make a meaningful difference."

Adults can also set an example by acknowledging their own emotions, apologising when necessary and showing children that asking for help is a sign of strength.


Schools and communities matter too

Teachers are often among the first adults to notice changes in a learner's behaviour or confidence. While they are not expected to diagnose mental health conditions, they can observe, listen and guide learners towards appropriate support.

UNICEF's 2025 review of school-based mental health and psychosocial support highlighted schools as important places for supporting children across Eastern and Southern Africa, including Namibia.

Supportive schools foster approachable teachers, respectful conversations, life-skills education, effective responses to bullying, referral pathways and opportunities for sport, culture and creativity.

Positive discipline also plays an important role. Children can be corrected without humiliation, balancing accountability with understanding.

Beyond the classroom, Namibia's strong sense of community remains one of its greatest strengths. Grandparents, neighbours, coaches, religious leaders and youth mentors all help children develop confidence, identity and belonging.

"African communities already understand the importance of belonging, guidance and shared responsibility," says Oyenuga. "Supporting children's mental wellbeing is not about replacing our values. It is about using our strongest values – care, community and responsibility – to ensure every child feels seen and supported."


Growing up in a digital world

Today's children are also navigating social media, messaging platforms and online learning. While technology offers opportunities for education and connection, it can also expose young people to cyberbullying, online pressure and unhealthy comparison.

Rather than banning technology altogether, parents and teachers should guide children on privacy, respectful online behaviour, healthy screen-time habits and what to do if something online makes them uncomfortable.

Children are also more likely to report online problems when they know they will be supported rather than blamed.


Listening is leadership

Namibia's conversation about child mental health should focus not only on challenges but also on the opportunity to raise a generation that communicates confidently, understands emotions and supports others.

Parents can listen more intentionally. Teachers can notice changes earlier. Communities can create safe spaces where young people feel heard.

Every child will experience difficult days. What shapes their future is not the absence of challenges, but the presence of adults who respond with patience, structure and care.

The child behind the smile may not need a major intervention. They may simply need reassurance, guidance or the comfort of knowing someone has noticed.

Before adults attach a label, they can pause.

Before they assume, they can ask.

Before they dismiss a change in behaviour, they can listen.

Because every behaviour has a story, and every child deserves the opportunity to tell it.