Travel with ease thanks to e-SIM service

Elizabeth Kheibes
MTC launched Namibia's first electronic subscriber identity module (e-SIM) solution for customers who travel internationally, becoming the first local operator to bring this innovation to Namibia.
"For now, the MTC e-SIM solution is available as a data-only service, offering data-centric connectivity – enabling online browsing, WhatsApp (and other app) calls, and any other data-driven usage to customers travelling outside the country," the company said in a statement.
An e-SIM card is a virtual card that identifies your device via a network. It is a form of programmable SIM that is embedded directly into a device, allowing you to arrive at your destination, activate your e-SIM, and giving you instant connectivity and freedom to roam effortlessly.
MTC's acting chief commercial officer, Elton Katangolo, said that this step allows customers to travel internationally without having to buy another SIM. "When you travel abroad without an e-SIM, you will need to buy a second physical SIM card upon arrival at your destination. However, with e-SIM, you do not need to buy any card and you will be able to add an international data plan to your device upon arrival at your destination,” Katangolo said.
“Customers with e-SIM-compatible devices can register, choose a plan and activate their e-SIM via our web portal, where we have various packages designed to suit different travel needs and easy top-ups available for continuous connectivity," Katangolo added.
He said Namibia has been due for an e-SIM solution since 2021 but was delayed by the Covid-19 pandemic.
"With this solution, customers travelling outside the country can enjoy seamless internet access and the convenience and flexibility of staying connected without the need to buy a SIM card," he said.
Customers can access MTC e-SIM through https://esim.mtc.com.na.